Applecomsupport.com Pop-ups - How to remove

Applecomsupport.com is a site that poses as official Apple support and tells visitors that they have a “Popup Adware Virus”. Malicious programs and online ads open it. It can trick Mac users into contacting fake tech support and downloading fake security software.

Applecomsupport.com is not a real Apple support site and it’s certainly not the official one:

Type of threat	Tech support scam, scareware.
Details	Phone number: 1-877-701-0509, address: applecomsupport.com.
How Applecomsupport.com spreads	Shown by adware, as ads online.
How to stop Applecomsupport.com pop-ups	Block the address, remove or disable suspicious browser extensions, delete malicious files and applications, scan your Mac with an anti-malware program (like Combo Cleaner).

Can Applecomsupport.com be trusted?

At the bottom of Applecomsupport.com you can find this disclaimer:

applecomsupport.com is an independent software technical support service provider for a large variety of third party products, brands and services.

So, Applecomsupport.com is not official Mac support at all. Despite that, it does try to mislead you into thinking that you’re on an official Apple site. For example, here’s the chat greeting that you get:

Official Apple Support

Call Toll Free Number

Apple Support

You have been redirected to Apple Support page because your Mac is infected with Popup Adware Virus due to download’s from untrusted source. Please connect with a chat support agent for help and support.

That’s a bit suspicious – trying to present as Apple Support while having nothing to do with it. Also, looking up the number used by Applecomsupport.com, 1-877-701-0509, returns a lot of posts by scam watchers and it’s not found on the official Apple contact page.

People are redirected to Applecomsupport.com from a variety of websites: free (illegal) streaming sites like Watchcartoononline, browser gaming sites like Roblox, and other sites that show low-quality ads. Some people might be anxious that they really did somehow download a virus from there – and Applecomsupport.com exploits that anxiety. In reality, it can’t know the state of your computer – it’s just not how websites work. It just says to every single visitor that they have a virus.

Dangers of tech support scams

Applecomsupport.com really does pop up as a result of adware and dangerous ads. But it’s the dangerous thing being advertised, it’s not there to save you. We’ve seen a lot of similar sites:

• There was Applesupportofficial.com, which looks very similar. Looks like it’s dead now.
• Some of those who visited Applecomsupport.com have also visited 3 viruses pages, like Mactechright.com. These sites push scareware and try to get you to pay for it.
• There are a lot of really well-made software update scams, like fake software updates and Flash player updates. They install adware that can be really hard to remove, like the Focus Provide 1.0 hijacker.

There are more fake security sites out there, but the point is, if a webpage is telling you that your computer is infected, you should be skeptical.

If you’re seeing pop-ups by Applecomsupport.com, even if they are caused by an adware infection, it’s best to not contact these people. Tech support scammers can do a lot of harm:

• They often sell very expensive protection plans. Not real protection, they just take your money.
• They may talk you into giving them remote access to your Mac.
• They can get you to download antivirus programs that turn out to be malicious, like Smart Mac Booster.
• If they get information about you, they may sell it and you may be targeted by phishing attacks.

How to stop Applecomsupport.com pop-ups

If you only encountered Applecomsupport.com once or twice thanks to some ads, you probably don’t need to worry. You must have just clicked on a bad ad. Just ignore the site. If you have an antivirus program with web protection, you can add Applecomsupport.com to the list of blocked websites.

But if your browser is constantly opening Applecomsupport.com, that’s concerning. There may be a bad program on your computer. It could be a browser hijacker that messes with your search or it could be a malicious desktop app.

Check your web browsers, like Safari and Chrome, to see what extensions you have installed. Don’t trust all of them. Extensions can change with updates or they can be fakes. So, disable all of them and see if the issue gets fixed. If yes, you just need to find the offender and remove it.

If browser extensions aren’t causing Applecomsupport.com pop-ups, maybe it’s a malicious app or file on your Mac. Try turning it on in Safe mode (hold the Shift button when you’re booting your Mac). Unnecessary applications won’t be run in this mode. Do things look better?

You can try to find bad apps manually, but it might be faster to scan your Mac with an anti-malware scanner, such as Combo Cleaner. A scan could show you if you have any suspicious applications installed that might be causing the Applecomsupport.com pop-ups.

Automatic Malware removal tools

How to remove Applecomsupport.com Pop-ups from Safari:Top

Remove malicious extensions

• Click on Safari menu on the top left corner of the screen. Select Preferences.
  
• Select Extensions and uninstall Applecomsupport.com Pop-ups and other suspicious extensions.
  
• If your homepage was changed, click on Safari menu on the top left corner of the screen. Select Preferences and choose General tab. Enter preferable URL to the homepage field.
  

(Optional) Reset your browser’s settings(older versions) If you are still experiencing any issues related to Applecomsupport.com Pop-ups, reset the settings of your browser to its default settings.

• Click on Safari menu on the top left corner of the screen. Select Reset Safari…
  
• Select which options you want to reset (usually all of them come preselected) and click on the Reset button.
  

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

TopHow to remove Applecomsupport.com Pop-ups from Google Chrome on Mac:

• Open Chrome browser.
• Enter in the url field “chrome://extensions” address and hit Enter.
• Find Applecomsupport.com Pop-ups on the extensions list and click on the recycle bin icon next to it.
• Click on 'Chrome' button at the top left corner. Select 'Preferences' on a drop-down menu box.
• Find 'Search' options on Settings tab. If your search engine is changed, click 'Manage Search Engines' and set your preferred search engine.
• On the same page find 'Show home button' checkbox and change your homepage.

(Optional) Reset your browser’s settings If you are still experiencing any issues related to Applecomsupport.com Pop-ups, reset the settings of your browser to its default settings.

• On the 'Preferences' menu window, scroll down to the bottom and find 'Reset settings' button. Click it.
• Confirm your selection and click 'Reset' on the following window.

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program. Top

How To remove Applecomsupport.com Pop-ups from Firefox on Mac OS:

• Click on the menu button on the top right corner of a Mozilla window and select the “Add-ons” icon (Or press cmd+Shift+A on your keyboard).
• Go through Extensions list, remove everything Applecomsupport.com Pop-ups related and items you do not recognise. If you do not know the extension and it is not made by Mozilla, Google, Microsoft, Oracle or Adobe then you probably do not need it.
• Enter “about:preferences” in URL bar and hit enter.
• Open Search settings tab.
• If your search engine is changed, click 'Default Search Engines' and set your preferred search engine.
• If your homepage was changed, click on the Firefox menu in the top right corner, select Preferences-> General. Enter a preferable URL to the home page field.

(Optional) Reset your browser’s settings If you are still experiencing any issues related to Applecomsupport.com Pop-ups, reset the settings of your browser to its default settings.

• Click on the menu button on the top right corner of a Mozilla Firefox window. Click on the Help button.
• Choose Troubleshooting Information on the Help menu.
• Click on the Refresh Firefox button.
• Click on the Refresh Firefox button on the confirmation box. Mozilla Firefox will close and change the settings to default.

If the problem persists, scan your system with an anti-malware program to identify malicious entries.