Easysupport.com pop-up is a frivolous message, attempting to sell redundant services/software to online surfers. It is categorized as a technical support scam which encourages people to call toll-free helplines.
Controllers of the latter hoax and similar ones like “Microsoft Error: Unknown System Failure” should not trusted and should not get remote access to your computer devices. Notifications from Easysupport.com scam are the most frequent for people from France and they have to make sure to stay strong against this technical support scam (What Should You Do About the Windows Tech Support Scam?).
Easysupport.com technical support is a scam and has no association with Microsoft
Rogue technicians pretend to be associated with Microsoft Corporation and claim that they have detected Error #DW6VB36. In order to fix this issue, users are recommended to call a number: 33 186 265 262 (it might be different, depending on your location). The warning is also accompanied by a voice message, stating that users’ computers will be blocked within 5 minutes if they do not call the alleged Microsoft technicians.
In exchange for fixing the detected error, controllers of Easysupport.com scam will require people to pay 200 euros. There are numerous similar scams, pretending to originate from Windows owners: for instance, “Microsoft Help Desk Tech Support”.
On multiple occasions, Microsoft has enumerated the main features of rogue tech support messages:
- They can put your browser on full screen.
- They can lock your browser.
- Messages urge users to call specific numbers. Legitimate notifications from Microsoft never contain helplines.
- Scammers call you and require remote access to your computer. They also ask for a money in exchange for the support.
- Scams play audio messages.
Easysupport.com scam fits the description and definitely should not be trusted. Its owners will use deceptive strategies to get users to pay large sums of money for fake/dangerous services. In reality, your computer is not infected and Easysupport.com technicians do not really have any convincing arguments, suggesting that computer devices are actually in danger. Such extortionists base their scams on people that have very little knowledge and are easily scared.
We found some reviews about the services, provided by scammers from Easysupport.com technical support. It appears that mostly all of them are negative, stating that the message is nothing but a hoax for money:
“It’s a scam. If the call you hang up the phone. Don’t call them. It’s a huge scam.
Bad website, fake support, they just steal your money!
This is one of the bigger scam agency.
“Scammers” should be the name of this company.
It’s a trap man! Do note use this please…”
While these rogue technicians operate with an official website, they should not be trusted to fix your operating system. In fact, besides the rogue and unwanted assistance that Easysupport.com scam tries to force upon users, the site also offers three computer-protection plans.
The premium plan costs $9.99, the platinum costs $29.99, and the premium plus goes for $19.99. We strongly discourage you from buying memberships to these services. We have noticed that they can bring potentially unwanted programs, similar to Win Tuneup Pro or Secure PC Tuneup.
Why are you bothered by this annoying Easysupport.com scam?
Rogue messages like can be shown after users are redirected to these websites automatically by malicious ads. In addition to this, a pop-up might be shown during your visit in an illegal/suspicious domain. It could be that a webpage is hiding malware in the form of script files like JavaScript or HTML. This malicious software can easily generate fake notifications from Easysupport.com unreliable service.
However, messages with scams can also be generated because there is a malicious executable file in your computer device. This means that the annoying pop-ups will be frequently seen on your screen and make you think that your device is severely damaged. It could be an adware infection which you should remove from your Control Panel.
Instead of paying for rogue services and remote control assistance from “technicians”, we have another option. Please get a credible anti-malware tool and use it for scanning your PC. Spyhunter is one of the tools that will not hesitate to get rid of malicious content. Thanks to this program, your device will work faster and more efficient. .
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Hello,
I work for EasySupport.
I want to make it clear that we are NOT working with Microsoft. Only our technicians are MCSA certified and this is specified to our users; what may have been confusing to the subject author.
We have almost 200 people working for our customers 24/7 to provide the promised service.
Our services are non-binding and we apply the policy of satisfaction or refund. All our customers who have requested a refund have been reimbursed.
We are very concerned about the company’s image on the forums and always anxious to take into account the criticism posted by our customers and to answer any questions they may have. Our aim is to constantly improve the quality of our services.
Yours sincerely,
The EasySupport Team.
Hello, we appreciate your concerns and will to communicate regarding problems about your services, yet quality of services you provide still looks fishy. There are literally tons of bad reviews about your services online, most of the users complain that they have been scammed as you sold them solutions to the problems that don’t even exist. Here’s a link to such reviews:
https://www.trustpilot.com/review/easysupport.com (over 500 hundred complaints)
Can you please address methods used to deal with unsatisfied customers and why do you think this enormous amount of users felt like they were tricked by you? Thank you