Neverdies Virus - How to remove

Neverdies infection is officially categorized as a ransomware – due to some obvious reason. This virus seeks to make money by infecting computers, encrypting files stored there and then demanding a ransom to be paid in order to provide decryption tool that could repair the eliminate that has been done.

It seems like Neverdies ransomware is a new, updated version of Everbe virus. Even though the code of both viruses is really similar, it’s doubtful that this infection was developed by the same cyber criminals. However, consequences of both viruses are exactly the same – they will ask you to pay a ransom if you want to use your personal files once again.

Even if those locked files are really important to you, we highly suggest not to pay the ransom – there are other, better alternatives to do that. Besides, you would be supporting cyber criminals by paying the ransom, so that’s not a good thing to do. Luckily you have found a way to our blog because in this post we will provide you with detailed instructions on how to eliminate Neverdies from a system and also restore files that have been encrypted.

Neverdies Ransomware Features

Here are some quick facts about Neverdies ransomware that will let you understand the situation better:

Name	Neverdies
Virus Type	Ransomware
Extension	.[[email protected]].neverdies@tutanota
Crypto Email	[email protected] [email protected]
Cryptography	RSA2048

In case you are wondering how this infection managed to get inside of your system, most probably it came as an attachment to the email that was delivered to your spam folder. That is the reason why you should not open letters or attachments to the letters that fall into the spam folder. Cyber criminals employ ’social and craft convincing emails – a lot of users fall for that trick and download attachments.

That’s enough to get a computer infected. Initially those attached files look like a text document or PDF, but in reality, you download a malicious file that starts uploading all components needed to run Neverdies ransomware. When it’s all said and done, Neverdies starts automatically scanning your computer for various files that can be encrypted. The problem is that they have the ability to lock most of the personal files – almost all information stored on your hard drive will be locked.

They do that by employing strong RSA2048 military-grade encryption algorithm that can change the structure of your personal files. They assign a special encryption key to your computer and store it in a remote server. This key is needed to reverse the encryption process and decrypt locked files. Eventually, the only way to access that key is to pay the ransom.

You will be informed about the current situation because a file named “!=How_recovery_files=!.html” will be placed on your desktop. It is a ransom note that gives insights on how to contact cyber criminals and resolve the problem. The original text of the message goes like this:

All your important files are encrypted

Your files has been encrypted using RSA2048 algorithm with unique public-key stored on your PC.

There is only one way to get your files back: contact with us, pay, and get decryptor software.

We accept Bitcoin, and other cryptocurrencies, you can find exchangers on bestbitcoinexchange.io

You have unique idkey (in a yellow frame), write it in letter when contact with us.

Also you can decrypt 1 file for test, its guarantee what we can decrypt your files.

IDKEY:
caa3a3
Contact information:

primary email: [email protected]

reserve email: [email protected]

’Crooks’ behind Neverdies infection want you to contact them via email [email protected] or [email protected]. It’s not known how much you will be asked to pay, but you will have to do it via Bitcoins or other cryptocurrencies. Again, we suggest not to do that – there are other ways to solve this problem and paying the ransom is definitely not the best one.

Actually, we have analyzed other ransomware infections that are similar to this one – Vapor ransomware, Crypted034 Virus, or DataWait virus and there are always some better options than paying the ransom.

Removal of Neverdies Virus

Even before you attempt to decrypt files locked by Neverdies, you should remove the virus and all files associated with it. The easiest way to do that is to scan your computer with Spyhunter or Malwarebytes. Either one of those programs should be able to automatically detect and remove all assets of Neverdies in no time.

Now, when the virus is completely removed, you can attempt to recover your files. There are several options you can go for. Unfortunately, directly decrypting those files is not available, because there is no free decryptor for Neverdies ransomware at the moment.

Instead of that, you can perform a system restore and turn your machine back in time. Or, try using free ’files that is available online (even though that’s not always effective).

Automatic Malware removal tools

How to recover Neverdies Virus encrypted files and remove the virus

Step 1. Restore system into last known good state using system restore

1. Reboot your computer to Safe Mode with Command Prompt:

for Windows 7 / Vista/ XP

• Start → Shutdown → Restart → OK.
• Press F8 key repeatedly until Advanced Boot Options window appears.
• Choose Safe Mode with Command Prompt.

for Windows 8 / 10

• Press Power at Windows login screen. Then press and hold Shift key and click Restart.
• Choose Troubleshoot → Advanced Options → Startup Settings and click Restart.
• When it loads, select Enable Safe Mode with Command Prompt from the list of Startup Settings.

 

2.Restore System files and settings.

• When Command Prompt mode loads, enter cd restore and press Enter.
• Then enter rstrui.exe and press Enter again.
• Click “Next” in the windows that appeared.
• Select one of the Restore Points that are available before Neverdies Ransomware has infiltrated to your system and then click “Next”.
• To start System restore click “Yes”.

 

Step 2. Complete removal of Neverdies Virus

After restoring your system, it is recommended to scan your computer with an anti-malware program, like Spyhunter and remove all malicious files related to Neverdies Ransomware. You can check other tools here.  

Step 3. Restore Neverdies Virus affected files using Shadow Volume Copies

If you do not use System Restore option on your operating system, there is a chance to use shadow copy snapshots. They store copies of your files that point of time when the system restore snapshot was created. Usually Neverdies Ransomware tries to delete all possible Shadow Volume Copies, so this methods may not work on all computers. However, it may fail to do so. Shadow Volume Copies are only available with Windows XP Service Pack 2, Windows Vista, Windows 7, and Windows 8. There are two ways to retrieve your files via Shadow Volume Copy. You can do it using native Windows Previous Versions or via Shadow Explorer. a) Native Windows Previous Versions Right-click on an encrypted file and select Properties → Previous versions tab. Now you will see all available copies of that particular file and the time when it was stored in a Shadow Volume Copy. Choose the version of the file you want to retrieve and click Copy if you want to save it to some directory of your own, or Restore if you want to replace existing, encrypted file. If you want to see the content of file first, just click Open.

b) Shadow Explorer It is a program that can be found online for free. You can download either a full or a portable version of Shadow Explorer. Open the program. On the left top corner select the drive where the file you are looking for is a stored. You will see all folders on that drive. To retrieve a whole folder, right-click on it and select “Export”. Then choose where you want it to be stored.

Step 4. Use Data Recovery programs to recover Neverdies Virus encrypted files

There are several data recovery programs that might recover encrypted files as well. This does not work in all cases but you can try this:

• We suggest using another PC and connect the infected hard drive as slave. It is still possible to do this on infected PC though.
• Download a data recovery program.
• Install and scan for recently deleted files.

Note: In many cases it is impossible to restore data files affected by modern ransomware. Thus I recommend using decent cloud backup software as precaution. We recommend checking out Carbonite, BackBlaze, CrashPlan or Mozy Home.