Fatalerror Scam - How to remove

The fake version of VMC Media Player transmits Fatalerror Scam app, which belongs to the Rogue Tech-Support-Scam family. In fact, when a user downloads and installs the fake version of VMC Player, no media player or similar program is set up on his/her computer. Instead, the scam app Fatalerror is installed. Thus, it is obvious that the tech support scam is disguised as a VMC Media Player. And the latter fraudulent practice is invoked to spread the scam.

About VMC Media Player (Fake)/ Fatalerror Scam

The false version of VMC Media Player brings a technical support scam Fatalerror onto your computer’s system. The latter application generates fake system error messages or false security alerts. The executable file of this scam is named fatalerror.exe. When the unauthentic VMC Media Player is installed and the scam app is set up, BSOD (i.e. Blue Screen of Death) is caused. This refers to fake Windows crashes induced not by the actual failure of the system but by the rogue scam app – Fatalerror. After BSOD takes place, your computer is shut down, displaying a Thank You prompt. When your computer is rebooted, you are presented with the fake BSOD.

The BSOD message declares that there has been a DRIVER_IRQL_NOT_LESS_OR_EQUAL with gv3.sys or that your computer has been shut down because Zeus virus has infected the system and it was no way but to shut down the device so that further damage would be prevented from happening. You are also prompted to download a product key. And the contact number – +1(866)933-5430 – of a so-called Microsoft technical support group is provided. When you contact those cyber criminals pretending to be Microsoft technicians, you are offered to purchase bogus security software or services.

This Blue Screen of Death will also contain a Microsoft Help button. If you click it, you will be redirected to www.microsoft.aios.us. This domain promotes the installation of software such as Supremo, Ammyy, TeamViewer, etc. These tools serve the same purpose as the fake VMC Media Player or a Fatalerror scam program. They will further threaten you to push further rogue software on you. This fake crash screen will also suggest to download and execute the file titled license_key.exe. This executable will install another tech support scam, known as ProductKey.

How does VMC Media Player (Fake)/ Fatalerror Scam Infect Your Computer?

The fake version of VMC Media Player can be downloaded and installed on your computer from secondary untrustworthy sources. These include P2P file-sharing sites, torrents, etc. This occurs if the installation is carried out in Default/Basic mode. Consequently, you have to always opt for Advanced/Custom settings as these will provide you with the opportunity to see what other programs are being set up along with the main application you have selected to install. Spyhunter or Hitman automatic malware removal tools can successfully remove the fake VMC Media Player/ Fatalerror Scam from your machine. Apply them to perform this task for you. There are also free manual removal instructions at the end of this article, in case you seek for manual solutions to remove this malware.

Automatic Malware removal tools

Manual removal of VMC Media Player (Fake)/ Fatalerror Scam malware

How to remove VMC Media Player (fake)/ Fatalerror Scam using Windows Control Panel

Many hijackers and adware like VMC Media Player (fake) install some of their components as regular Windows programs as well as additional software. This part of malware can be uninstalled from the Control Panel. To access it, do the following.

• Start→Control Panel (older Windows) or press Windows Key→Search and enter Control Panel and then press Enter (Windows 8, Windows 10).
• Choose Uninstall Program (if you don't see it, click in the upper right next to "View by" and select Category).
• Go through the list of programs and select entries related to Fatalerror Scam . You can click on "Name" or "Installed On" to reorder your programs and make VMC Media Player (fake)/ Fatalerror Scam easier to find.
• Click the Uninstall button. If you're asked if you really want to remove the program, click Yes.
• In many cases anti-malware programs are better at detecting related parasites, thus I recommend installing Spyhunter to identify other programs that might be a part of this infection.

How to remove Fatalerror Scam from macOS

Delete VMC Media Player (fake)/ Fatalerror Scam from your applications.

1. Open Finder.
2. In the menu bar, click Go.
3. Select Applications from the dropdown.
4. Find the VMC Media Player (fake) app.
5. Select it and right-click it (or hold the Ctrl and click the left mouse button).
6. In the dropdown, click Move to Bin/Trash. You might be asked to provide your login password.

TopHow To remove Fatalerror Scam from Google Chrome:

• Click on the 3 horizontal lines icon on a browser toolbar and Select More Tools→Extensions
  
• Select all malicious extensions and delete them.
  
• Click on the 3 horizontal lines icon on a browser toolbar and Select Settings
  
• Select Manage Search engines
  
• Remove unnecessary search engines from the list
  
• Go back to settings. On Startup choose Open blank page (you can remove undesired pages from the set pages link too).
• If your homepage was changed, click on Chrome menu on the top right corner, select Settings. Select Open a specific page or set of pages and click on Set pages.
  
• Delete malicious search websites at a new Startup pages window by clicking “X” next to them.
  

(Optional) Reset your browser’s settings

If you are still experiencing any issues related to VMC Media Player (fake), reset the settings of your browser to its default settings.

• Click on a Chrome’s menu button (three horizontal lines) and select Settings.
• Scroll to the end of the page and click on theReset browser settings button.
  
• Click on the Reset button on the confirmation box.
  

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

How To remove Fatalerror Scam from Firefox:Top

• Click on the menu button on the top right corner of a Mozilla window and select the “Add-ons” icon (Or press Ctrl+Shift+A on your keyboard).
  
• Go through Extensions and Addons list, remove everything Fatalerror Scam related and items you do not recognise. If you do not know the extension and it is not made by Mozilla, Google, Microsoft, Oracle or Adobe then you probably do not need it.
  
• If your homepage was changed, click on the Firefox menu in the top right corner, select Options → General. Enter a preferable URL to the homepage field and click Restore to Default.
  

(Optional) Reset your browser’s settings If you are still experiencing any issues related to VMC Media Player (fake), reset the settings of your browser to its default settings.

• Click on the menu button on the top right corner of a Mozilla Firefox window. Click on the Help button.
  
• ChooseTroubleshooting Information on the Help menu.
  
• Click on theReset Firefox button.
  
• Click on the Reset Firefox button on the confirmation box. Mozilla Firefox will close and change the settings to default.
  

If the problem persists, scan your system with an anti-malware program to identify malicious entries.

How to remove Fatalerror Scam from Microsoft Edge:Top

• Click on the menu button on the top right corner of a Microsoft Edge window. Select “Extensions”.

• Select all malicious extensions and delete them.

• Click on the three-dot menu on the browser toolbar and Select Settings

• Select Privacy and Services and scroll down. Press on Address bar.

• Choose Manage search engines.

• Remove unnecessary search engines from the list: open the three-dot menu and choose Remove.

• Go back to Settings. Open On start-up.
• Delete malicious search websites at Open specific page or pages by opening the three-dot menu and clicking Delete.

(Optional) Reset your browser’s settings If you are still experiencing any issues related to VMC Media Player (fake), reset the settings of your browser to its default settings

• Click on Edge's menu button and select Settings. Click on the Reset Settings button on the left.
• Press the Restore settings to their default values option.

• Click on the Reset button on the confirmation box.

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.

How to remove Fatalerror Scam from Safari:Top

Remove malicious extensions

• Click on Safari menu on the top left corner of the screen. Select Preferences.
  
• Select Extensions and uninstall VMC Media Player (fake) and other suspicious extensions.
  
• If your homepage was changed, click on Safari menu on the top left corner of the screen. Select Preferences and choose General tab. Enter preferable URL to the homepage field.
  

(Optional) Reset your browser’s settings(older versions) If you are still experiencing any issues related to Fatalerror Scam, reset the settings of your browser to its default settings.

• Click on Safari menu on the top left corner of the screen. Select Reset Safari…
  
• Select which options you want to reset (usually all of them come preselected) and click on the Reset button.
  

If you cannot reset your browser settings and the problem persists, scan your system with an anti-malware program.